Privacy Policy

Effective Date: April 22, 2014
Last Updated: May 16, 2026

Drive Smart Driving School (“Drive Smart,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you use our websites, course portals, class registration pages, road-test scheduling pages, forms, payment links, online services, Zoom services, in-person services, and related student services.

By using our websites or services, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our websites or services.

1. Websites and Services Covered

This Privacy Policy applies to Drive Smart websites and related services, including but not limited to:

• drivingschoolcarrollton.com
• drivesmartdfw.com
• drivesmartdrivingschooltx.com
• Any other website, course portal, registration page, scheduling page, form, or payment page operated by Drive Smart Driving School

Our services may include teen driver education, adult 6-hour driver education, online courses, Zoom classes, in-person classes, behind-the-wheel instruction, road-test scheduling, third-party road testing, student record processing, certificate processing, payment processing, and related support services.

2. Information We Collect

We collect information needed to provide driver education services, maintain student records, process payments, verify identity, support course completion, schedule services, and comply with applicable TDLR, DPS, legal, and regulatory requirements.

Depending on the service used, we may collect:

• Student name
• Parent or guardian name, when applicable
• Date of birth
• Address
• Email address
• Phone number
• School information, when applicable
• Course selection and enrollment information
• Payment and transaction information
• Permit, license, DPS, or road-test-related information, when required
• Documents or uploads submitted for course, certificate, identity, or road-test purposes
• Electronic signatures, acknowledgements, and agreement records
• Course progress, lesson completion, timer records, quiz/exam records, video participation records, and attendance records
• Zoom attendance or participation information, when applicable
• Behind-the-wheel scheduling and lesson information
• Road-test scheduling, eligibility, and document information
• Communications between you and Drive Smart

3. Information Collected Automatically

When you use our websites, course systems, or online services, we may automatically collect technical and usage information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referring website
• Approximate location information based on IP address or device/browser settings
• Course access logs
• Login records
• Security, authentication, and system activity records
• Cookie, pixel, local storage, and analytics information

This information helps us operate the website, improve user experience, protect accounts, support course compliance, diagnose technical issues, and understand how visitors use our websites.

4. Cookies, Analytics, Pixels, and Local Storage

Our websites and course systems may use cookies, pixels, analytics tools, web beacons, local storage, and similar technologies. These tools may help us:

• Keep users logged in
• Remember preferences
• Support course progress and lesson functionality
• Measure website traffic
• Improve website performance
• Understand which pages and services are most useful
• Support advertising or remarketing, if used
• Detect security or system issues

You may be able to limit cookies through your browser settings. Some website, course, checkout, login, or student-record functions may not work properly if cookies or local storage are disabled.

5. How We Use Information

Drive Smart may use collected information to:

• Enroll students in courses or services
• Create and maintain student accounts
• Verify identity and student eligibility
• Process payments and refunds
• Provide online, Zoom, in-person, and behind-the-wheel services
• Track course progress, attendance, participation, timers, quizzes, exams, and completion
• Prepare, process, or maintain required student records and certificates
• Communicate with students, parents, guardians, and purchasers
• Schedule classes, driving lessons, and road tests
• Provide customer support
• Respond to questions, requests, or disputes
• Comply with TDLR, DPS, legal, regulatory, tax, payment, and recordkeeping requirements
• Protect the security and integrity of our websites, course systems, records, and services
• Investigate suspected fraud, misuse, cheating, unauthorized access, or policy violations
• Improve our websites, courses, services, and customer experience

6. Student Records, Certificates, and Compliance Information

Because Drive Smart provides driver education and road-test-related services, some personal information is collected for student records, certificates, course completion records, attendance records, identity verification, and compliance with applicable TDLR, DPS, and legal requirements.

This information may include student name, date of birth, course completion details, attendance information, test or quiz records, parent/guardian information, signatures, road-test information, and other information required for student records or licensing-related services.

7. Payment Information

Drive Smart may use PayPal, WooCommerce, credit/debit card processors, banks, or other third-party payment processors to process payments. We may receive payment status, transaction details, billing information, order information, refund information, and dispute or chargeback information.

Drive Smart does not control third-party payment processors. Their privacy policies, terms, fraud checks, dispute procedures, payment holds, and processing rules may also apply.

8. When We Share Information

Drive Smart does not sell student records or personal information to third parties for their independent marketing purposes.

We may share personal information when necessary to operate our business, provide services, comply with law, or protect our rights. This may include sharing information with:

• Payment processors
• Course platform providers
• Website hosting providers
• Email and communication providers
• Scheduling providers
• Form providers
• Analytics providers
• Security and fraud-prevention providers
• Customer support tools
• TDLR, DPS, courts, law enforcement, government agencies, or regulators when required or appropriate
• Professional advisors, including accountants, attorneys, insurers, or consultants
• A successor business if Drive Smart is involved in a merger, sale, transfer, restructuring, or similar transaction

We may also share information with a parent, guardian, payer, or authorized person when reasonably necessary to provide services, resolve account issues, confirm enrollment, process payment, support a minor student, or respond to a request from someone we reasonably believe is authorized to act for the student.

9. Communications

Drive Smart may contact you by email, phone, text message, mail, website notice, course portal notice, or other communication method regarding:

• Enrollment
• Course access
• Course progress
• Class schedules
• Zoom links
• Behind-the-wheel lessons
• Road-test scheduling
• Payment, refund, or transaction issues
• Student records or certificates
• Account security
• Policy updates
• Customer support

Message and data rates may apply for text messages. You may opt out of non-essential promotional text messages by replying STOP where supported. Even if you opt out of promotional messages, Drive Smart may still send important service-related, transactional, legal, safety, account, course, or payment communications.

10. Email and Marketing Preferences

You may unsubscribe from marketing emails by using the unsubscribe link in the email, when available, or by contacting Drive Smart. It may take a reasonable amount of time to process opt-out requests.

We may still send non-marketing communications about your account, enrollment, payment, course progress, scheduling, certificates, road tests, legal notices, security issues, or services you requested.

11. Children’s Privacy

Drive Smart services are not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parent or guardian consent.

If we learn that we have collected personal information online from a child under 13 without proper consent, we will take appropriate steps to delete or handle the information as required by law.

If you believe Drive Smart may have collected personal information from a child under 13, please contact us using the information at the bottom of this Privacy Policy.

12. Teen Students and Parent/Guardian Information

Drive Smart provides services to teen students, including students under 18. For teen students, we may collect student information and parent/guardian information needed for enrollment, consent, course records, payment, communication, scheduling, certificates, and licensing-related requirements.

Parents and guardians are responsible for providing accurate information and helping teen students comply with course, attendance, payment, safety, identity, and licensing requirements.

13. Public Reviews, Testimonials, and Submitted Content

If you voluntarily submit a review, testimonial, comment, photo, or other content for public posting, that information may become publicly available. Please do not submit personal information for public posting unless you want it to be public.

If you want us to review a request to remove or update public content you submitted, contact us using the information at the bottom of this Privacy Policy.

14. Data Security

Drive Smart uses reasonable administrative, technical, and physical safeguards designed to protect personal information. These may include access controls, passwords, authentication tools, secure hosting, limited staff access, system logs, and other safeguards appropriate for the information and service involved.

No website, course system, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

15. Data Retention

Drive Smart retains personal information for as long as reasonably necessary to provide services, maintain student records, comply with TDLR, DPS, tax, payment, legal, insurance, and regulatory requirements, resolve disputes, prevent fraud, enforce agreements, and operate our business.

Some student records, course records, payment records, certificate records, compliance records, or road-test records may need to be retained for legal, regulatory, business, or inspection purposes even after a course or service is completed.

16. Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or information about certain personal information we maintain about you.

To make a privacy request, contact Drive Smart using the information at the bottom of this Privacy Policy. We may need to verify your identity before responding. We may also deny or limit a request when permitted or required by law, including when information must be retained for student records, legal compliance, payment records, security, fraud prevention, regulatory requirements, or completion of services you requested.

17. Texas Privacy Rights

Texas residents may have rights under the Texas Data Privacy and Security Act or other applicable Texas privacy laws. Where applicable, these rights may include the right to request access to personal data, correction of inaccurate personal data, deletion of personal data, a copy of personal data, or to opt out of certain processing such as targeted advertising, sale of personal data, or certain profiling.

To submit a Texas privacy request, contact Drive Smart using the information at the bottom of this Privacy Policy. We will review and respond to requests as required by applicable law. Some requests may be denied or limited if an exception applies, including where records must be retained for legal, regulatory, course, student, payment, certificate, safety, or fraud-prevention purposes.

18. California Privacy Rights

California residents may have additional privacy rights under California law, depending on the circumstances. These rights may include the right to know what categories of personal information are collected, the right to request access to certain information, the right to request deletion, the right to correct certain information, and the right to opt out of certain sharing or sale of personal information where applicable.

Drive Smart does not sell student records or personal information to third parties for their independent marketing purposes. If you are a California resident and wish to make a privacy request, contact us using the information at the bottom of this Privacy Policy.

19. Do Not Track and Global Privacy Controls

Some browsers may send “Do Not Track” signals. Our websites may not respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals or privacy controls that we are required to recognize.

20. Third-Party Websites and Services

Our websites and services may link to third-party websites or services, including payment processors, form providers, video platforms, maps, scheduling tools, government websites, DPS resources, TDLR resources, and related service providers.

Drive Smart is not responsible for the privacy practices, policies, security, content, or availability of third-party websites or services. Your use of third-party websites or services is governed by their own terms and privacy policies.

21. International Users

Drive Smart websites and services are intended primarily for users in the United States. If you access our websites or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.

22. Legal Requests, Safety, and Fraud Prevention

Drive Smart may disclose personal information when we believe in good faith that disclosure is necessary or appropriate to:

• Comply with law, subpoena, court order, regulatory request, or legal process
• Comply with TDLR, DPS, or other government requirements
• Protect the rights, safety, and property of Drive Smart, students, parents, staff, instructors, examiners, or others
• Detect, prevent, or investigate fraud, cheating, identity misuse, unauthorized access, payment disputes, system abuse, or illegal activity
• Respond to emergencies or prevent harm

23. Changes to This Privacy Policy

Drive Smart may update this Privacy Policy from time to time. The “Last Updated” date will show the most recent revision. Changes are effective when posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically so you understand how Drive Smart collects, uses, and protects personal information.

24. Contact Us

Questions about this Privacy Policy or privacy requests may be directed to either Drive Smart location:

Carrollton Location

Drive Smart Driving School C2830
3733 N. Josey Ln. Suite 107B
Carrollton, Texas 75007
Phone: (972) 446-2200 – Option 1
Email: info@drivesmartdfw.com

The Colony Location

Drive Smart Driving School C2830A
4750 South Colony Blvd. #116
The Colony, Texas 75056
Phone: (972) 446-2200 – Option 1
Email: thecolony@drivesmartdfw.com